Returns and Shipping

Return Policy:

Your order is custom printed just for you! Since we do not have a warehouse or keep an inventory, we unfortunately can not accept returns or issue refunds in the case where the customer needs a smaller or larger size. Please be sure to review our size charts before placing your order.

It is the Customer’s responsibility to file any claim with a carrier for a lost shipment if carrier tracking indicates that the Product was delivered.

Damaged items:

The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within a week’s time! Email jennifer@NECsociety.org.

Along with Printful, our custom print fulfillment service, we will review replacement/return requests only:

(a) if a product is damaged

(b) there is a print error


Estimated shipping delivery times:

Your order will be sent out on average within 3 days of ordering. Please add your selected shipping method time to determine total days to receive your product.

International shipping:

International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.

We do not take responsibility for customs fees.

Thank you for supporting the NEC Society!

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